Privacy policy

Privacy Policy

1. Information on the collection of personal data and contact details of the data controller

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about how we handle your personal data when you use our website. Personal data is any data that can be used to personally identify you.

1.2 The data controller for this website within the meaning of the General Data Protection Regulation (GDPR) is Shop Name . The data controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

1.3 This website uses SSL/TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the data controller). You can recognize an encrypted connection by the "https://" prefix and the padlock symbol in your browser's address bar.

2. Data collection when visiting our website

When you simply use our website for informational purposes, we only collect data that your browser transmits to our server (server log files).

  • Visited website
  • Date and time of access
  • Amount of data sent in bytes
  • Source/referrer from which you accessed this page
  • Browser used
  • Operating system used
  • IP address used (possibly anonymized)

The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.

3. Cookies

Our website uses cookies to enable the use of certain functions and to make the visit more enjoyable.

  • Session cookies: These are deleted after the browser is closed.
  • Persistent cookies: Remain stored on your device

If personal data is processed, this is done in accordance with Article 6(1)(b) or (f) GDPR.

You can configure your browser to notify you when cookies are being set or to disable cookies entirely.

4. Making contact

When you contact us via form or email, your personal data will be used exclusively to process your request.

The legal basis is Art. 6 para. 1 lit. f GDPR, and in the case of a contract, additionally Art. 6 para. 1 lit. b GDPR.

5. Data processing when opening a customer account and for contract processing

The processing is carried out in accordance with Article 6 Paragraph 1 Letter b GDPR. The customer account can be deleted at any time.

6. Use of your data for direct marketing

6.1 E-Mail-Newsletter

The newsletter is sent exclusively via the double opt-in procedure. The legal basis for this is Article 6(1)(a) GDPR.

6.2 Newsletter to existing customers

Shipping is based on our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR. You may object at any time.

7. Data processing for order fulfillment

Your data will be passed on to relevant service providers for delivery and payment processing.

7.1 Payment service providers

  • PayPal
  • SOFORT (Klarna Group)

8. Evaluation Reminder

A review reminder will only be sent after explicit consent in accordance with Art. 6 para. 1 lit. a GDPR.

9. Social Media Plugins (Shariff solution)

  • Facebook
  • Google+
  • Instagram

The plugins are integrated via HTML link in a privacy-friendly manner.

10. Online-Marketing

10.1 DoubleClick by Google

Use for optimized marketing in accordance with Art. 6 para. 1 lit. f GDPR.

10.2 Google AdWords Conversion-Tracking

Used to measure the success of advertising campaigns.

11. Web analytics services

Google Analytics (Universal Analytics)

The IP address is anonymized. The legal basis is Article 6(1)(f) GDPR.

12. Retargeting / Remarketing

  • Facebook Pixel
  • Google AdWords Remarketing

13. Rights of the data subject

  • Right of access (Art. 15 GDPR)
  • Rectification (Art. 16 GDPR)
  • Erasure (Art. 17 GDPR)
  • Restriction (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Withdrawal of consent (Art. 7 para. 3 GDPR)
  • Right to lodge a complaint (Art. 77 GDPR)

13.2 Right to object

You have the right to object to the processing of your personal data at any time.

14. Duration of storage of personal data

The data is stored in accordance with statutory retention periods. After these periods expire, the data is deleted.